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Shipping & Returns

Shipping Rates & Delivery Times

Domestic-US

Mail Class

Shipping Time

Rates

Ground

3-7 Business Days

$8.95 and up

Expidited

2-3 Business Days

$12.95 and up

 

International *shipping time may vary depending on customs

Mail Class

Shipping Time

Rates

First Class International

7-20 Business Days

$14.95 and up

International Priority

5-10 Business Days

$22 and up

 

TAX POLICIES
We are required by State and Federal laws to charge sales tax on products and shipping charges of products shipped within California.

RETURNS

Returns are accepted only under the following conditions: 
The return must be received by Article No. within 14 days after you receive the merchandise.
After 14 days from the date you receive the merchandise the sale is final and the merchandise can not be returned.
The returned item must have its original sales receipt, shoe box and packing materials.
The returned item must be unworn and in new condition.

      REFUNDS

      After receiving the returned item, Article No. will credit your account for the original purchase price minus the original shipping cost. Article No.will not refund you if your order is not received because the shipping address provided during the checkout procedure was inaccurate or incomplete unless that order is classified as undeliverable and returned to Article No. (see the Undeliverable Packages section below for details). Article No. will not re-ship any order that is not received because the shipping address provided during the checkout procedure was inaccurate or incomplete.

      EXCHANGES

      To exchange an item, you must return the unwanted item according to the return procedures listed above. Please email our customer service team at support@article-number.com to request an RMA authorization number for your return. For all exchanges a refund will be credited to your account, and you must place a new order for the desired item.

      RETURN INSTRUCTIONS

      If you wish to return or exchange an item please contact our customer service team at support@article-number.com to request a shipping address for returns and exchanges. We will then email you an RMA authorization number and further instructions on how to proceed.
      You are responsible for all return shipping costs. Orders may be returned using any shipping method of your choice, we recommend using a traceable and insured service. Once we receive your returned merchandise we will immediately take care of corrections that need to be made. Please allow 3 - 7 business days for your return to be processed.